E-MERGE

Developing the pan-European harmonised in-vehicle emergency call service chain

Knowing the location of a vehicle involved in an accident allows emergency service providers to arrive more quickly and can save lives. The E-MERGE project is working to develop an in-vehicle emergency call solution that will ensure a manual or automatic call for assistance arrives at the PSAP (Public Safety Answering Point) in a fast and reliable manner, and that proper actions can consequently be taken to dispatch assistance to the vehicle. This harmonised in-vehicle system capitalises on and extends current 112 capabilities.

Objectives

• coordinate efforts with other groups working to enhance emergency call capabilities (e.g. E112 and the eSafety initiative)
• define the public- and private-sector requirements need to fulfil the goal of a pan-European emergency service chain, in particular focusing on the data that PSAPs want to receive
• finalise the specifications for the eCall message set, the routing of the eCall and the corresponding interfaces, thus encompassing all levels of the eCall chain (vehicles, telecom operators, PSAPs, service providers and emergency agencies such as police, fire, ambulance)
• select a protocol as the standard of choice for testing in-vehicle eCall
• finalise the roap map to deployment and related aspects of the business introduction

Duration and Funding

April 2002 - March 2004, funded through the EC Information Society Directorate General

Consortium

ERTICO (coordinator), ACPO, Cap Gemini Ernst & Young, City of Milano, C.R.F. (Fiat), DTLR, GDV, GM OnStar (Opel), Mizar Automazione, PSA Peugeot Citroën, RACC, SEAT, SOS Alarm AB, Telmacon, VTD (Volvo) and as major subcontractors, KLPD and Renault

Access information from the former E-MERGE website