HeERO
Harmonised eCall European Pilot
The HeERO project will prepare, carry-out and coordinate 112 eCall pre-deployment pilots at European Level taking into account the approved standards.
What is eCall?
The in-vehicle eCall is an emergency call generated either manually by vehicle occupants or automatically via activation of in-vehicle sensors. When activated, the in-vehicle system will establish a voice connection directly with the relevant Public Safety Answering Point), this being either a public or a private eCall emergency centre operation under the regulation and/or authorisation of a public body. At the same time, a minimum set of data (MSD) will be sent to the PSAP operator receiving the voice call. The eCall service will use the common European standards defined by ETSI and CEN.
Context
The technology is mature and the European Standardisation Organisations have issued the standards necessaries to ensure a reliable and interoperable operation of the eCall service across Europe.
All major eCall stakeholders have joined their forces in the European eCall Implementation Platform to ensure a harmonised deployment of the service in Europe.
Road users recognise its value and want an affordable eCall in their next vehicle.
The eCall service is included in the ITS Action Plan Priority areas.
HeERO consortium therefore believes that it is the right time to start the pre-deployment of the service.
Objectives
The implementation of the 112 eCall service at European level should take into account two major conditions:
| A. | Interoperability and cross border continuity |
| B. | Harmonised approach respecting the different national implementations |
Keeping these conditions as high-level requirements, HeERO will pursue the following objectives:
| 1. | Define operational and functional requirements needed to upgrade all eCall related service-chain parts to handle eCall |
| 2. | Implement available Pan-European eCall related European standards |
| 3. | Implement needed technical and operational infrastructure upgrades |
| 4. | Identify possible use of eCall system for public and/or private value-added services |
| 5. | Produce the training materials for the eCall operators |
| 6. | Asses certification procedures related to the eCall services equipment in liaison with CEN Project team |
| 7. | Produce recommendations for future eCall pre-deployment and deployment activities in Europe |
| 8. | Promote pilots results and best practices with other EU Members and Associated States not involved in HeERO pilots |
| 9. | Demonstrate interoperability and continuity of harmonised EU-wide eCall servic |
Duration
1 January 2011 - 31 December 2014
Funding
HeERO is a Pilot Type A Project, supported by a €8 M funding from the European Commission, Directorate General Information Society and Media under the Competitiveness and Innovation Programme (CIP) - ICT Policy Support Programme (ICT-PSP).
Consortium
ERTICO - ITS Europe - Coordinator
EENA (European Emergency Number Association)
| Germany |
Pilot Leader: ITS Niedersachsen GmbH Partners: Oecon GmbH, NavCert GmbH, NXP Semiconductors, Flughafentransfer Hannover GmbH; ADAC e.v., Continental Automotive GmbH, S1nn GmbH & Co. KG |
| Finland |
Pilot Leader: Ministry of Transport and Communication Finland Partners: Ministry of the Interior - Department of Rescue Services, Emergency Response Centre Administration, VTT, Ramboll Finland Oy, Mediamobile Nordic Oy |
| Czech Republic |
Pilot Leader: Ministry of Transport of the Czech Republic Partner: Ministry of Interior - fire Rescue Service of the Czech Republic |
| Romania |
Pilot Leader: ITS Romania Partners: Special Telecommunication Service, National Company of Motorways and National Roads of Romania, UTI Systems SA, Romanian American University |
| Italy |
Pilot Leader: Presidenza del Consiglio dei Ministri - Department for the Digitisation of Public Administration and technological Innovation Partners: Centro Ricerche FIAT, Magnetti Marelli, Automobile Club Italia, Telecom Italia, Azienda Regionale Emergenza Urgenza |
| Croatia |
Pilot Leader: National Protection and Rescue Directorate Partners: Croatian Automobile Club, Ericsson Nikola Tesla |
| Sweden |
Pilot Leader: Trafikverket Partners: Lindholmen Science Park AB, Ericsson AB, ACTIA Nordic AB, Volvo Car Corporation AB |
| The Netherlands |
Pilot Leader: Rijkswaterstaat Partner: The Netherlands Police Agency |
| Greece |
Pilot Leader: Greece Ministry of Infrastructure, Transport and Networks Partner: General Secretariat for Civil Protection |
| Belgium |
Pilot Leader: ITS Belgium Partners: Belgian Road Safety Institute, Mobistar, NXP, Testronic Laboratories Belgium, Federal Public Service Home Affairs |
| Bulgaria |
Pilot Leader: ITS Bulgaria Partners: Ministry of Interior of Bulgaria, Enterprise Communications Group, ICOM LTD., Technical University of Sofia, Mobiltel EAD |
| Denmark |
Pilot Leader: Danish Transport Authority Partners: Danish National Police, Municipality of Copenhagen, Denso |
| Luxembourg |
Pilot Leader: HITEC Luxembourg Partners: Entreprise des Postes et Télécommunications Luxembourg, Administration des Services de Secours, NXP, Ficosa, ISMB |
| Spain |
Pilot Leader: Directorate General for Traffic Partners: Spanish Regional 112, ITS Spain, ACASA, ACASERVI, OKEYJET, CARTIF, Telefonica, ERICSSON, SICE, CTAG, FICOSA, GMV, NZICEIT |
| Turkey | Pilot Leader: Ministry of Interior |
The national pilots will also be supported in their local activities by several entities, from both public and private sectors, who committed to support HeERO as Associated Partners.
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